Faster, more honest feedback between you and the people you work with serves up crucial information and shortens your group’s path to success. It directs you to problems that need attention faster and it helps everyone move ahead with optimal knowledge. Plus, people who work in a feedback-rich environment are happier and trust you more.They can go home on a Friday afternoon and know where they stand with you and exactly how to improve their impact.
Your #1 Problem is Your #1 Opportunity
I have collected a lot of research via several decades of organization consulting with leaders and team members in companies large and small, and across diverse locations and geographies. In our information-infused workplaces, employees are getting their hands on every other kind of information they need, EXCEPT for the helpful honest truth from their boss about how they can get better at accomplishing goals. Likewise, bosses aren’t hearing enough from individual contributors about how to steer the work forward. The #1 challenge—hands down—is the need to spread fast, informal feedback between leaders and employees and at levels, so that everyone can improve and grow. Employees are screaming for it; great companies are implementing it like crazy; and talented people not getting it are heading elsewhere.
Everyday feedback is the opportunity you are looking for. It almost sounds too good to be true because it’s the one thing in the win-win-win sweet spot of what’s good for the company, what’s good for you the leader, and what’s good for employees.
So Why Don’t People Give Great Feedback?
Leaders and team members are frequently NOT forthcoming with feedback. You may recognize some of the reasons for this:
- Beliefs, such as: “I shouldn’t de-motivate anyone,” or: “The other person might have an emotional outburst & that would be unproductive.”
- Fear & avoidance that is generated by a fight-or-flight stress response in your brain
- Culture: “We haven’t done much feedback in this company” or “My boss never gives feedback”
- Lack of experience and skills in giving and receiving feedback
- Seeing feedback a seating up time (rather than saving time)
By learning about the everyday feedback process and building an everyday feedback culture, you will discover wonderful improvements in both your work results and work relationships.